Presentation Schedule
Infusing Artificial Intelligence for Knowledge Retention and Transfer in the Fifth Industrial Revolution in South Africa: Establishment of a Knowledge Portal (96274)
Session Chair: Rola Koubeissy
Friday, 3 October 2025 12:40
Session: Session 2
Room: (B1) Gràcia
Presentation Type:Oral Presentation
Artificial Intelligence can serve as a solution for knowledge retention and transfer in the Fifth Industrial Revolution in South Africa. Organisations such as UNESCO, Stanford, oxford university, world health organizations, the world bank, international monetary fund, McKinsey and company, Siemens and Unilever utilise AI knowledge portals for information and knowledge management. The purpose of this study is to investigate the application of AI for knowledge retention and transfer in the 5IR, with the aim of establishing AI aided knowledge portal. This qualitative study employs a literature review methodology and incorporates insights from researchers' experiences with using AI for knowledge retention and transfer in the 5IR. The literature review was guided by thematic considerations and keywords, including "Artificial Intelligence", "Knowledge Retention", "Knowledge Transfer", "Knowledge Portal", and "Fifth Industrial Revolution". The findings suggest that AI can facilitate effective knowledge retention and transfer through the creation and use of an AI-powered knowledge portal in the 5IR. The AI knowledge portal can be integrated with knowledge management systems to safeguard organisational knowledge. It allows for anytime access to this knowledge, regardless of location. The portal connects users with knowledge resources and experts within the organisation, ensuring the accurate sharing and exchange of knowledge. The study proposes a framework to incorporate AI in the establishment of AI-powered knowledge portal, thereby enhancing the retention and transfer of knowledge. The study adds value in the body of knowledge by allowing the knowledge management schools to embed 5IR technologies such as AI in the knowledge management curriculum.
Authors:
Modiba Mashilo, University of South Africa, South Africa
About the Presenter(s)
Dr Mashilo Modiba specializes in Artificial Intelligence in libraries, archives and knowledge management
See this presentation on the full schedule – Friday Schedule
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